PRIVATE POLICY
Last Updated: September 6, 2026
UNCOMMON PERFORMANCE CO. (“UNCOMMON,” “we,” “us,” or “our”) respects your privacy and is committed to handling your personal information responsibly and transparently.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, submit a coaching application, contact us, or use our coaching services.
1. INFORMATION WE COLLECT
Depending on how you interact with UNCOMMON PERFORMANCE CO., we may collect information including:
Name, email address, and phone number
Information submitted through coaching applications or contact forms
Training and athletic history
Fitness, performance, and coaching goals
Information regarding injuries, physical limitations, or other health-related information you choose to provide
Coaching preferences and availability
Information relating to your readiness and ability to participate in coaching
Communications between you and UNCOMMON PERFORMANCE CO.
Technical information associated with your use of our website, such as device, browser, cookie, or website usage information, where applicable
If you become a client, we may collect additional information reasonably necessary to provide coaching services, administer your account, process payments, communicate with you, and deliver your training or programming.
We aim to collect only the personal information reasonably necessary for the purposes described in this Policy.
2. HOW WE USE YOUR INFORMATION
Personal information may be used to:
Review and respond to coaching applications
Determine whether UNCOMMON PERFORMANCE CO. and its coaching services may be an appropriate fit for you
Recommend an appropriate coaching service
Provide and personalize coaching, training, programming, and general nutrition guidance
Communicate with prospective and current clients
Schedule consultations, sessions, or other services
Process payments and maintain appropriate business records
Operate, maintain, and improve our website and services
Meet legal, regulatory, accounting, or administrative requirements
Protect the security and integrity of our business, website, and services
We will not use personal information for a materially different purpose without obtaining consent where required.
3. CONSENT
By voluntarily submitting personal information through our website, coaching application, contact forms, or during the course of receiving services, you consent to its collection, use, and disclosure for the purposes communicated to you and described in this Privacy Policy, subject to applicable law.
Where information is sensitive, including health or injury-related information, we may seek express consent before collecting or using that information.
You may withdraw your consent where permitted by law, subject to reasonable notice and any legal or contractual restrictions. Withdrawal of consent may affect our ability to provide certain services.
4. THIRD-PARTY SERVICE PROVIDERS
UNCOMMON PERFORMANCE CO. uses third-party platforms and service providers to operate its website, communicate with clients, collect applications, schedule services, deliver coaching, and conduct other business operations.
These providers may process or store personal information on our behalf. Depending on the services you use or the way you interact with UNCOMMON, these providers may include website hosting, form and application software, coaching platforms, scheduling tools, payment processors, email and communication services, and other business software.
Some service providers may store or process information outside of Canada. When personal information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction.
We do not sell or rent your personal information.
5. COOKIES AND WEBSITE TECHNOLOGIES
Our website and the third-party services integrated with it may use cookies or similar technologies to operate website features, understand website usage, maintain security, or improve the user experience.
Where required, visitors may be provided with options regarding non-essential cookies or similar technologies.
6. HOW WE PROTECT YOUR INFORMATION
We take reasonable administrative, technical, and organizational measures appropriate to the sensitivity of the information we hold to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
7. RETENTION OF PERSONAL INFORMATION
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to meet applicable legal, accounting, contractual, or business requirements.
When personal information is no longer required, we take reasonable steps to securely delete, destroy, or anonymize it, where appropriate.
8. ACCESSING OR CORRECTING YOUR INFORMATION
You may request access to personal information we hold about you or ask us to correct information that is inaccurate or incomplete, subject to applicable legal limitations.
You may also contact us with questions regarding how your personal information is collected, used, disclosed, or retained.
9. CHILDREN AND YOUTH
Some UNCOMMON PERFORMANCE CO. services may be offered to youth athletes.
Where consent from a parent or legal guardian is required by applicable law or is otherwise appropriate based on the age of the athlete and the nature of the information being collected, we will seek that consent before collecting or using personal information.
Parents or guardians may contact us with questions regarding information collected in connection with coaching services provided to a minor.
10. DISCLOSURE OF INFORMATION
We may disclose personal information to service providers where reasonably necessary to operate our business or provide our services.
We may also disclose information where required or permitted by law, including where necessary to comply with legal obligations, respond to lawful requests, or protect the rights, safety, or security of UNCOMMON PERFORMANCE CO., our clients, or others.
We do not disclose personal information to third parties for unrelated purposes without consent unless permitted or required by law.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our business practices, services, technology, or legal requirements.
The current version will be posted on this website with the date it was last updated.
12. CONTACT
UNCOMMON PERFORMANCE CO. is responsible for personal information under its control.
Questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information may be directed to:
UNCOMMON PERFORMANCE CO.
Attention: Privacy Officer
Winnipeg, Manitoba, Canada
Email: mikayla@uncommonperformanceco.com